Customer Support

Our Team Is Here For You!

For any questions about your IC-5 order or any of our products, please contact our first-class customer support through any of the quick and convenient methods below.

#1 - Best contact method for the fastest service! Use the contact form below to let us know about your issue without having to open up your own email. One of our friendly and knowledgeable Customer Care Specialists will get back to you promptly.

If inquiring about an order, please be sure to include your order number.

*Required fields

#2 - Send an email to Support[at]RedirectYourCarbs.com. Same as above but requires that you send from your personal email instead of the easy contact form on this page. Remember to include your order number if inquiring about an order.

#3 - Call us toll free at 1-800-558-9522, M - F 8AM - 9PM ET, Sat & Sun 9AM - 8PM ET.

#4 - Mailing addresses:

Packages:
14603 East Moncrieff Place, Ste 100
Aurora, CO 80011 USA

Letters/Checks:
BioTrust Nutrition, LLC
Rocky Mountain Regional Office
500 Corporate Circle, Suite G
Golden, CO 80401